frequently asked questions
We have the answers to all your questions
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If you need more assistance, please reach out to: support@stricity.co
Does it hurt to wear clip on earrings?
Wearing clip-on earrings does not have to hurt! If you are experiencing pain with clip-on earrings, it is usually due to either the wrong tension on the clip or the wrong clip-on selection for your ear. Sometimes it may take some trials to find the right style and tension for your ear lobes. At Stricity, you don't have to worry. Our focus is on providing our customers with comfortable and stylish clip-on earrings that are designed with your comfort in mind. Don't let the thought of wearing clip-on earrings keep you from accessorizing your outfits. With our products, you can have the best of both worlds! Style with no pain or discomfort.
How do I get clip on earrings TO stay on?
When putting on your clip-on earrings, place them slightly above your earlobe, and then carefully press the clip while sliding it downward. This method helps create a comfortable and secure fit that will stay intact as you go about your day. If you want more information on getting clip-on earrings to stay on or you want a guide for a specific type of backing, look at our guides here
How do I know which closure type is right for my ear?
We have developed several guides to help you find the right closure type for your ear. Our team is also always available to help provide some recommendations! Reach out to our customer support team at support@stricity.store
Which earrings are right for me if I have a metal allergic reaction?
For your metal allergy, it is important to differentiate if you have the allergic reaction from previous metals with piercings or if you get a reaction with metal on other parts of your skin (eg. with rings, necklaces). Most commonly people who experience an allergic reaction with metals from a previous piercing do not get the same issue with clip-on earrings despite being in contact with the metal. This is because clip-on earrings rest on the surface of the skin (similar to a ring or a necklace) and not through a piercing hole. However, if you have an allergic reaction to a certain type of metal, it would be best to avoid the metal altogether. If you are unsure, please consult a medical professional first.
How do I care for my jewelry?
Here are our tips on caring for your jewelry pieces to ensure it stays looking beautiful:
• Keep your jewelry pieces away from water, lotions, creams, perfume, sweat, and other liquids. If your piece gets wet, wipe it dry.
• Avoid swimming, bathing, or showering with jewelry on
Why is my discount code not working?
Please note our discount codes do not apply to products that are on sale, sets, or gift cards. Please also make sure the discount code is not expired.